Shipping policy

 

Processing & Dispatch

  • Orders are processed within 2- 3 business days
  • You'll receive a confirmation email with tracking information once your order ships

Shipping Rates & Methods

  • Calculated at checkout based on your location and order weight
  • We use  Royal Mail, tracked courier services.
  • International orders may be subject to import duties, taxes and customs charges levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We recommend checking with your local customs authority before placing an order. apple & bee botanical skincare cannot be held responsible for any additional charges incurred. Sorry for any inconvenience this may cause.

    Import Duties & Taxes International customers are responsible for any import duties, taxes, or customs charges levied by their country. These are not included in our shipping charges. As a guide:

    • USA — most orders are duty-free under $800
    • Australia & New Zealand — most orders are duty-free under $1,000 AUD/NZD
    • Canada — duties may apply; thresholds are lower than other markets

    We recommend checking your country's customs rules before ordering.

Delivery Timeframes

  • UK: 2-5 business days
  • International: 2-11 business days
  • Delays may occur during peak periods or due to customs processing

Order Tracking

  • Tracking numbers provided for all orders
  • Track your shipment via [carrier website/email link]

Special Handling

  • Our botanical skincare products are carefully packaged to ensure they arrive in perfect condition
  • Temperature-sensitive items may require special shipping considerations during extreme weather

Contact

  • Questions about your shipment? Contact us at [appleandbeeskincare@gmail.com]